Refund and Cancellation Policy - Policy Number: DCS-0343
Effective Date: August 14, 2024
Introduction
This policy outlines the conditions under which you may request a refund or cancel services with DALS Credit Solutions Co.
Refund Conditions
Refunds are granted under the following conditions:
- The service has yet to be delivered as agreed based on the signed contract.
- Refund requests are submitted within 30 days of payment.
Non-Refundable Services
Certain services, such as custom financial plans or consultations, are non-refundable once delivered.
Cancellation Policy
Services may be canceled before delivery. For subscription-based services, cancellation must be made at least seven days before the next billing cycle.
Contact Information
To request a refund or cancel services, contact us at LS@dalscreditsolutions.com